Privacy policy

Last updated: January 13, 2026

Home Alchemy Art operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Home Alchemy Art is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through our Services. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection and processing of your personal information.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to an identifiable individual. We may collect and process the following categories of personal information, depending on how you interact with the Services:

Contact Information

Name, billing and shipping address, phone number, email address.

Financial Information

Payment card details, method of payment, transaction information, and other payment-related data.
(Please note: we do not store full credit card numbers — these are processed securely by Shopify or our payment providers.)

Account Information

Username, password, account settings, preferences.

Transaction Information

Items viewed, added to cart, added to wishlists, purchased, returned, exchanged, or cancelled.

Communications

Content of any messages you send to us (customer service requests, inquiries, etc.).

Device Information

IP address, browser type, device identifiers, operating system, and network information.

Usage Information

How you browse and interact with the Services, including pages visited, clicks, session data, and referring URLs.

2. Sources of Personal Information

We may collect personal information from:

  • Direct interactions with you (account creation, checkout, messages).

  • Automatically through cookies and similar technologies when you use the Services.

  • Third-party service providers (e.g., payment processors, shipping companies).

  • Marketing partners and advertising platforms.

We also use cookies and similar technologies for essential site functions, analytics, and personalized advertising. You can manage your cookie preferences through your browser settings or via the cookie banner on our website.

3. How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving the Services

  • Processing your orders and payments

  • Arranging shipping, deliveries, and returns

  • Managing your account

  • Recommending products

  • Customizing your shopping experience

Marketing and Advertising

  • Sending promotional emails (you may unsubscribe at any time)

  • Showing personalized ads on our website or third-party websites

Security and Fraud Prevention

  • Protecting accounts

  • Monitoring for fraudulent or malicious activity

Customer Support

  • Responding to inquiries

  • Resolving issues

Legal Compliance

  • Fulfilling legal obligations

  • Responding to legitimate requests from authorities

4. How We Disclose Personal Information

We may disclose personal information:

To Shopify

As our e-commerce platform provider. Shopify may use aggregated data across merchants to provide and improve its services.

To Service Providers

Including:

  • payment processors

  • shipping carriers

  • IT and cloud service providers

  • analytics providers

  • customer support tools

To Marketing Partners

For advertising and measurement, according to their privacy policies. You may opt out of targeted advertising depending on your location.

At Your Direction

Such as when you use social media integrations or choose specific shipping options.

For Legal or Safety Reasons

To comply with applicable laws, protect our rights, or respond to legal processes.

In Business Transactions

Such as mergers, acquisitions, or restructuring.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes some of your personal information to deliver the Services.
To learn how Shopify uses your personal information and your rights, please visit:

https://privacy.shopify.com

6. Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. You should review their privacy policies before providing personal information.

7. Children’s Data

The Services are not intended for children under the age of 16.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

8. Security and Data Retention

We implement reasonable security measures, but no system is completely secure.
The period for which we retain personal information depends on:

  • legal requirements

  • account activity

  • the need to fulfill orders

  • resolving disputes

  • enforcing agreements

9. Your Rights (GDPR / EEA / UK)

If you reside in the UK or EEA, you may have the following rights:

  • Right of access (receive a copy of your data)

  • Right to rectification (correct inaccuracies)

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with your local supervisory authority

To exercise these rights, contact us using the details below.

We may need to verify your identity before fulfilling your request.

10. International Transfers

We may store and process your personal information outside the country where you live.
When transferring data outside the EEA or UK, we rely on legally recognized mechanisms such as the European Commission’s Standard Contractual Clauses.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we do, we will update the “Last updated” date at the top.

12. Contact — Data Controller

If you have any questions, or wish to exercise your rights, please contact us at:

P.P.H.U. Magdalena Romanowska
VAT ID (NIP): PL7262418945
REGON: 526230550
Niesięcin 52D
95-050 Konstantynów Łódzki
Poland

Email: magdalena.romanowska.poczta@gmail.com
Phone: +48 505 208 891

For GDPR purposes, we are the data controller of your personal information.